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Warranty

 

MANUFACTURER'S LIMITED WARRANTY NEW & REFURBISHED

TAILGATER, KING Flex, VuQUBE

Every Tailgater and Flex portable antenna, is thoroughly inspected and tested before leaving the factory and is covered by the following limited warranty from the date of original purchase.

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New: One year parts warranty, Refurbished: 90 days - The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after one year for new product and 90 days for refurbished.


If inspection shows the trouble is caused by defective workmanship or material, product manufacturer KING will repair (or at its option, replace) the KING product (listed above) without charge. When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write  RMA number on box may result in delays in processing claim. Along with the product, the customer should include in the box: his/her name, address, daytime phone number, and proof of purchase and description of the problem.

This warranty does not cover installation and external wiring. This warranty does not cover damage caused by the use of a mounting bracket other than a mounting bracket specifically designed for this product by KING. This warranty is not transferable from the original owner. If it is determined that the product needs to be returned to KING, customer must return COMPLETE product, freight prepaid to: KING, 11200 Hampshire Ave. S. Bloomington, MN 55438-2453.

KING Dome, KING Relay, KING Rover 
Every new KING Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by the following limited warranty from the date of original purchase:

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PARTS: New: Two year parts warranty, Refurbished: 60 days - The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after two years for new product and 60 days for refurbished.

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LABOR: New: One year labor warranty,Refurbished: 60 days - The customer is not responsible for labor costs to repair product if product falls under the terms of the warranty. Any warranty labor outside of that performed at the factory is not covered unless the product has been installed by an authorized dealer/installer or OEM manufacturer. The customer is responsible for all labor costs after one year for new product and 60 days for refurbished.


Only KING and certified dealers are authorized to perform warranty evaluations and repairs. Depending upon the problem, KING may authorize the dealer to perform the necessary repairs, or may have the unit returned to KING for repairs.

A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs.

If inspection shows the trouble is caused by defective workmanship or material, product manufacturer KING will repair (or at its option, replace) the KING product (listed above) without charge. When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write  RMA number on box may result in delays in processing claim. Along with the product, the customer should include in the box: his/her name, address, daytime phone number, and proof of purchase and description of the problem.

This warranty does not cover installation and external wiring. This warranty is not transferable from the original owner. If it is determined that the product needs to be returned to KING, customer must return COMPLETE product, freight prepaid to: KING, 11200 Hampshire Ave. S. Bloomington, MN 55438-2453.

KING Jack HDTV Antenna Model numbers OA8200 and OA8201

Every new KING Jack HDTV Antenna System is thoroughly inspected and tested before leaving the factory, and is  limited warranty from the date of original purchase:

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PARTS: New: Two year parts warranty, Refurbished 60 days - The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after two years for new product and 60 days for refurbished.

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LABOR: New: One year labor warranty, Refurbished 60 days - The customer is not responsible for labor costs to repair unit if unit falls under the terms of the warranty. Any warranty labor outside of that performed at the factory is not covered unless the product has been installed by an authorized dealer/installer or OEM manufacturer. The customer is responsible for all labor costs after one year for new product and 60 days for refurbished.

Should any trouble develop during the warranty period, contact KING. You must contact KING before the warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service. If customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture.

Only KING and certified dealers are authorized to perform warranty evaluations and repairs. Depending upon the problem, KING may authorize the dealer to perform the necessary repairs, or may have the unit returned to KING for repairs.

A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs.

If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453.
If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge.

When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim. Along with product, customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem.

This warranty does not cover installation and external wiring, or remanufactured units. This warranty is not transferable from the original owner.

 
KING Jack HDTV Antenna Model number:  OA8000

Every new KING Jack HDTV Antenna is covered by the following one year parts limited warranty from the date of original purchase:

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One year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after one year.

Should any trouble develop during the warranty period, contact KING. You must contact KING before the warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service. If customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture. Only KING will perform warranty evaluations and repairs.

If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453.

If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge.

When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA number on box may result in delays in processing claim. Along with product, customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem.

This warranty does not cover installation and external wiring, or remanufactured units. This warranty is not transferable from the original owner.

This warranty also does not apply where:

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The product has been abused, misused, improperly installed or improperly maintained.
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Repairs have been made or attempted by others that are not certified by KING to do such repairs.
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Repairs are required because of normal wear and tear.
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Alterations have been made to the product.
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The product enclosure has been opened.
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Damage has been caused by power washing.
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Supplied grease not used in the external coax connection as specified in the instructions.
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Circumstances beyond the control of KING cause the product to no longer operate correctly.
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Customer is not the original owner.


In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale or use of the product. This disclaimer applies both during and after the term of the warranty.

KING disclaims liability for any implied warranties, including implied warranties of “merchantability” and “fitness for a specific purpose,” after the one year term of this warranty.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

ALL NEW KING PRODUCTS
Due to the expanding and changing TV market, the manufacturer cannot be held responsible for changes made to satellite services. Software updates to address such issues are not covered under this warranty. This warranty also does not apply where:

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The product has been abused, misused, improperly installed or improperly maintained.
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Repairs have been made or attempted by others that are not certified by KING to do such repairs.
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Repairs are required because of normal wear and tear.
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Alterations have been made to the product.
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The antenna unit has been opened without authorization.
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Damage has been caused by power washing.
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Circumstances beyond the control of KING cause the product to no longer operate correctly.
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Customer is not the original owner.


IN NO EVENT SHALL KING OR ANY OF ITS RESELLERS, DISTRIBUTORS OR RETAILERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FROM THE SALE OR USE OF THE PRODUCT. THIS DISCLAIMER APPLIES BOTH DURING AND AFTER THE TERM OF THE WARRANTY. KING ON BEHALF OF ITSELF, ITS RESELLERS, DISTRIBUTORS AND RETAILERS, DISCLAIMS LIABILITY FOR ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF "MERCHANTABILITY" AND "FITNESS FOR A SPECIFIC PURPOSE," AFTER THE ONE YEAR TERM OF THIS WARRANTY.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.