Frequently Asked Questions
Where does Mobile Dish Mall get the re-built units?
Mobile Dish Mall is an authorized online retailer of remanufactured King-Dome, VuQube, Sea-King and Tailgater Satellite TV Antennas from KING. All refurbished products sold on Mobile Dish Mall are just that, factory refurbished by King and carry a 60 day parts and factory labor warranty. An optional extended warranty may be available for purchase at check out depending on the antenna model.
How long after purchase will my order be shipped?
Once you place an order and the payment has been confirmed, we will do everthing in our powers to have it shipped within 48 hours, if not sooner, excluding weekends.
Are factory refurbished systems in “like new” condition?
Yes, all refurbished systems are reconditioned by King and receive any available software and/or hardware updates available for each particular antenna model. Each refurbished antenna is then window tested using the same stringent guidelines as new systems and leave the factory looking and working like new.
What satellite services and receivers are compatible with the satellite antennas found on Mobile Dish Mall?
Mobile Dish Mall offers different satellite antennas that are compatible with a wide variety of receivers for DISH, DirecTV and Bell TV services. Check the product information page for any particular antenna model for receiver and service provider compatibility. Mobile Dish Mall does not recommend using dual tuner receivers with any mobile or portable satellite antennas listed on this site. We also do not recommend using any DVR type receiver with a built-in hard drive as they are susceptible to damage caused by vibration commonly associated with RV or Truck use.
I have an older King-Dome antenna and would like to upgrade to a newer model. Will the new or factory refurbished King-Dome use the same mounting holes as my old antenna?
The hole pattern for the mounting feet on all King-Dome systems is the same, although the cables may be different depending on the model and age of the antenna. If you’re King-Dome was built in 2005 or later, it has a removable mounting foot that allows the dome unit to be easily removed from the base of the mounting feet with just 4 nuts – a 5 minute operation that keeps the existing roof seal intact.
I have an older King-Dome antenna and would like to upgrade to a newer model. Will the new or factory refurbished King-Dome use the same cables as my old antenna?
When replacing a King-Dome system built prior to 2004 with a 9704, 9754, KD2200 or KD3200 series antenna, you will need to install a new controller cable and re-seal the roof. If built in 2004 or later, the existing controller cable can be used.
Are your satellite antennas HDTV compatible?
Most of the satellite antennas sold on Mobile Dish Mall are compatible with HD programming from DISH. Please check the individual product pages for HD compatibility. Since DISH programming is broadcast from 3 different satellites, we recommend using an automatic satellite system with the ability to switch back and forth between satellites as you change channels. None of the satellite antennas sold on Mobile Dish Mall are compatible with DirecTV HD programming. For questions about an antennas compatibility with Bell TV’s HD service, please contact KING at (952) 922-6889.
What comes with the antenna?
All systems ship complete with the antenna unit, coaxial cable, wiring harness and controller (if applicable). You’ll also need a satellite receiver, programming subscription and a TV (sold separately). Depending on the model of antenna, optional mounting brackets may be available and purchased separately.