Before returning your purchase, you will need an RMA number (Return Merchandise Authorization). This number must be clearly written on the box when shipped. Failure to clearly write the RMA number on box may result in a delay in processing your claim. Along with returning the product, customer should include their name, address, daytime phone number, proof of purchase and description of the problem.
For assistance in obtaining an RMA (Return Merchandise Authorization) please contact KING directly at (952) 922-6889 extension 373. After speaking with a representative and obtaining your RMA, please return the COMPLETE product, freight prepaid, to:
11200 Hampshire Ave. S.
Bloomington, MN 55438-2453